• Struggling with Technicians that DON’T make a good first impression?

• Frustrated with customer complaints of the cost of your services?

• You know Upselling is profitable, but they “just won’t do it!”

• Not sure if the customer is really willing to pay for Excellent service?

• Not sure if they will pay for the higher quality - higher priced products?

• Too many quotes & bids, but not enough closed sales?

• Still think PRICE is their number one concern?

Be sure to sign-up & attend this one-day specialized course exclusively for  PLUMBING COMPANY 

Technicians - Sales - Managers/Owners

TECHNICIANS:
     Developing a Positive Customer Relationship
     How To Make the Best First Impression
     Giving Your Customer the Illusion of Control

TECHNICIANS & SALES  STAFF
     What to Say—What NOT to Say
     Upselling Without Selling

SALES & MANAGEMENT
     Reading and Qualifying the Customer
     Improving Your Closing Ratio
     Why Price Really Isn’t Their Main Concern